Privacy Policy: Owner Desk

• Effective Date: 01 May 2026
• App Name: Ownerdesk
• Company: Prasar Infotech
• Support Contact: support@ownerdesk.in
• WhatsApp Support: +91 95949 55756

Introduction

This Privacy Policy explains how Owner Desk collects, uses, stores, and protects your information when you use our application and services.

Information We Collect

Depending on the features you use, we may collect and process the following information:

• Personal Information: We collect personal details such as your name, email address, shipping address, phone number, and payment information when you make a purchase, create an account, or contact us.
• Non-Personal Information: We may collect non-personal data such as browser type, operating system, and browsing behavior to improve our website and services.
• Business and customer information entered by you.
• Contact information from your device (when permission is granted).
• Camera access for capturing photos, invoices, documents, or customer records.
• Storage access for saving and retrieving files related to your business activities.
• Location data for location-based features and service improvements.
• SMS access where required for verification and communication features.
• Device information such as operating system, device type, and app version.

How We Use Your Information

• To provide and maintain app functionality.
• To manage customers, sales, services, repairs, and business operations.
• To improve app performance and user experience.
• To provide customer support and technical assistance.
• To develop new features and system enhancements.
• To comply with legal and regulatory requirements.

Permissions Used

To provide better services and improve the application, we may request access to:

• Contacts: For customer and business contact management.
• Camera: For capturing photos and documents.
• Storage: For saving and accessing business-related files.
• SMS: For verification and communication features.
• Location: For location-based services and functionality.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Data Sharing

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.
Legal Requirements: We may disclose your information if required by law or to protect our rights.

User Responsibility

Users are responsible for maintaining backups of important data. Owner Desk shall not be liable for any loss of data, device issues, or service interruptions resulting from updates, upgrades, maintenance activities, or unforeseen technical circumstances.

Third-Party Services

The application may use third-party services such as cloud hosting, analytics, authentication, or communication providers. These services may process data according to their own privacy policies.

Your Rights

Access and Correction: You have the right to access and correct your personal information. You can update your account details through our website.
Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the application after changes are published constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:
Email: support@ownerdesk.in
WhatsApp: +91 81693 21001

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